Annual Service Plan Benefits
✅ Annual Physical Inspection
A yearly on-site check to ensure your alarm system is operating at peak performance.
🔧 Regular Digital Servicing
Three proactive remote service sessions per year to detect and resolve any issues—keeping your security uninterrupted.
📞 Complimentary Phone Support
Unlimited phone support for troubleshooting, advice, or general queries—whenever you need it.
📡 Daily Monitoring via Accredited Monitoring Centre (Fenix)
Your system is monitored daily by our trusted, accredited monitoring centre. They check that your alarm is fully operational at all times. If a fault things like low battery, or lose of connectivity, or intrusion is detected, they will call you to confirm someone is available to respond—ensuring swift action and peace of mind.
🔋 Free Battery Replacement (After 2 Years)
After two full years of continuous coverage, receive complimentary battery replacements for:
*Bell box
*Keypad
*Up to 4 detectors
(Additional detectors may incur a small charge for batteries.)
📱 Remote App Access (12 Months)
Enjoy a full year of remote control and notifications via the control app—monitor and manage your system from anywhere.
🛡️ Warranty Coverage
Stay protected with full warranty support throughout the service plan duration, starting from your system’s installation date.